Sennheiser Music Mixer EM500 User Manual

EM500  
Instructions for use  
 
The EM 500 G2 rack-mount receiver .................................................................... 4  
Connecting the headphones/adjusting the volume ................................................. 13  
Using the equalizer ......................................................................................................... 24  
Error checklist ..................................................................................... 25  
Diversity reception .......................................................................................................... 28  
Warranty regulations ..................................................................................................... 31  
CE Declaration of Conformity ........................................................................................ 31  
Batteries or rechargeable batteries ............................................................................. 31  
WEEE Declaration ............................................................................................................. 31  
3
 
The EM 500 G2 rack-mount receiver  
The EM 500 G2 rack-mount receiver is part of the evolution wireless series  
ew 500 G2. With this series, Sennheiser offers high-quality state-of-the-art  
RF transmission systems with a high level of operational reliability and ease  
of use. Transmitters and receivers permit wireless transmission with studio-  
quality sound. The excellent transmission reliability of the ew 500 G2 series  
is based on the use of  
y further optimized PLL synthesizer and microprocessor technology,  
y the HDX noise reduction system,  
y the pilot tone squelch control,  
y the true diversity technology (rack-mount receiver only),  
y and the scan function for scanning the channel banks for free channels.  
The channel bank system  
The EM 500 G2 receiver is available in five UHF frequency ranges with 1440  
receiving frequencies per frequency range. Please note: Frequency usage is  
different for each country. Your Sennheiser agent will have all the necessary  
details on the available legal frequencies for your area.  
Range A:  
Range B:  
Range C:  
Range D:  
Range E:  
518 to 554 MHz  
626 to 662 MHz  
740 to 776 MHz  
786 to 822 MHz  
830 to 866 MHz  
The receiver has nine channel banks with up to 20 switchable channels each.  
channel 1  
channel 2  
preset frequency  
preset frequency  
channel bank 1...8  
preset frequency  
channel 20  
channel 1  
channel 2  
freely selectable frequency  
freely selectable frequency  
channel bank U  
freely selectable frequency  
channel 20  
Each of the channels in the channel banks “1” to “8” has been factory-preset  
to a receiving frequency (see enclosed frequency table). These receiving  
frequencies cannot be changed but have been preset so that e.g. country-  
specific regulations on frequency usage are taken into account.  
The channel bank “U” (user bank) allows you to store your selection out of  
1440 receiving frequencies that are freely selectable within the preset  
frequency range.  
4
 
   
Safety instructions  
Never open an electronic unit! If units are opened by customers in breach of  
this instruction, the warranty becomes null and void.  
Keep the unit away from central heating radiators and electric heaters. Never  
expose it to direct sunlight.  
Use the unit in dry rooms only.  
Use a damp cloth for cleaning the unit. Do not use any cleansing agents or  
solvents.  
Attention! High Volume!  
This is a professional transmission system. Commercial use is subject to the  
rules and regulations of the trade association responsible. Sennheiser, as the  
manufacturer, is therefore obliged to expressly point out possible health risks  
arising from use.  
This system is capable of producing sound pressure exceeding 85 dB(A).  
85 dB(A) is the sound pressure corresponding to the maximum permissible  
volume which is by law (in some countries) allowed to affect your hearing for  
the duration of a working day. It is used as a basis according to the  
specifications of industrial medicine. Higher volumes or longer durations can  
damage your hearing. At higher volumes, the duration must be shortened in  
order to prevent damage. The following are sure signs that you have been  
subjected to excessive noise for too long a time:  
y You can hear ringing or whistling sounds in your ears.  
y You have the impression (even for a short time only) that you can no longer  
hear high notes.  
5
 
 
Areas of application  
The EM 500 G2 receiver can be combined with transmitters of the ew 500 G2  
series (SK 500 G2 bodypack transmitter, SKM 500 G2 radiomicrophone or  
SKP 500 G2 plug-on transmitter). The transmitters are available in the same  
five UHF frequency ranges and are equipped with the same channel bank  
system with factory-preset frequencies. An advantage of the factory-preset  
frequencies is that  
y a transmission system is ready for immediate use after switch-on,  
y several transmission systems can be operated simultaneously on the  
preset frequencies without causing intermodulation interference.  
Together with a matching transmitter and a microphone, the receiver is  
suitable for the following areas of applications:  
Receiver  
Transmitter  
(to be ordered  
separately)  
Area of application  
SK 500 G2  
y Theater  
y Presentation  
y Sports (aerobic)  
y Vocals  
y Using instruments  
wirelessly  
EM 500 G2  
SKM 500 G2  
SKP 500 G2  
y Speech  
y Vocals  
y Presentation  
y Speech  
y Vocals  
y Presentation  
Delivery includes  
The packaging contains the following items:  
y 1 EM 500 G2 rack-mount receiver  
y 1 NT 2-1 mains unit  
y 2 telescopic antennas  
y 1 GA 2 rack adapter  
y Instructions for use  
6
 
   
Overview of operating controls  
³
·
»
¿
´ ²  
ባ ቤ  
ቩ ቪ  
ቫ ቭ  
º
¾
µ
¸
¹
Ƹ
ƹ
Operating controls  
Graphic display panel  
³ Headphone output (PHONES),  
Display for the current channel bank “1...8, U”  
¼” (6.3 mm) jack socket  
Display for the current channel number “1...20”  
· Headphone volume control (VOL)  
» Graphic display, backlit  
¿ ̆/̄ rocker button, backlit  
´ SET button, backlit  
“B.CH“ – abbreviation for channel bank and  
channel number  
Alphanumeric display  
“MHz“ – appears when the frequency is displayed  
² ON button, backlit  
Diversity display  
(serves as the ESC (cancel) key in the  
operating menu)  
(antenna I or antenna II active)  
“PILOT” display  
Cable grip for power supply DC cable  
(pilot tone evaluation is activated)  
º DC socket for connection of mains unit (DC IN)  
Level display for received RF signal “RF”  
¾ Audio output (AF OUT BAL),  
Level display for received audio signal “AF”,  
XLR-3M socket, balanced  
with “PEAK“ warning  
µ Audio output (AF OUT UNBAL),  
4-step transmitter battery status display  
¼” (6.3 mm) jack socket , unbalanced  
Lock mode icon  
¸ Service interface (DATA)  
¹ Antenna input II (ANT II), BNC socket  
Ƹ Type plate  
(lock mode is activated)  
Note:  
For further illustrations and examples of the  
different standard displays, please refer to the  
section “Selecting the standard display” on  
page 22.  
ƹ Antenna input I (ANT I), BNC socket  
7
 
 
Indications and displays  
When used together with an ew 500 G2 transmitter, the receiver provides  
information on its operating states and those of the received transmitter  
(remote displays).  
Indications and displays of the receiver  
The “PILOT” display appears on the display panel when the pilot tone  
evaluation is activated (see “Activating/deactivating the pilot tone  
evaluation” on page 23).  
Diversity display  
The EM 500 G2 receiver operates on the true diversity principle (see  
“Diversity reception” on page 28).  
The diversity display indicates whether diversity section I (i.e. antenna 1)  
or diversity section II (i.e. antenna 2) is active.  
Button backlighting  
During standby operation, the ON button ² is backlit in red. When the  
receiver is switched on, the SET button ´ and the ̆/̄ button ¿ are  
additionally backlit in green.  
¿ ´  
²
Remote displays of an ew 500 G2 transmitter  
Transmitter battery status indication  
The 4-step transmitter battery status display on the receiver display panel  
provides information on the transmitter’s remaining battery/accupack  
capacity:  
3 segments:  
2 segments:  
1 segment:  
capacity approx. 100 %  
capacity approx. 70 %  
capacity approx. 30 %  
Battery icon flashing LOW BAT  
In addition, the text “LOW BAT” (backlit in red)  
flashes in alternation with the standard display.  
8
 
     
“MUTE” display  
The “MUTE” display appears on the display panel and the backlighting of  
the standard display switches from green to red. In addition, the text “MUTE”  
flashes in alternation with the standard display when  
y the RF signal of the received transmitter is too weak,  
y the received transmitter has been muted (with the pilot tone transmission  
or evaluation activated).  
Modulation display  
The level display for audio signal “AF” shows the modulation of the received  
transmitter.  
When the transmitter’s audio input level is excessively high, the receiver’s  
level display for audio signal “AF” shows full deflection.  
When the transmitter is overmodulated frequently or for an extended period  
of time, the text “PEAK” (backlit in red) flashes in alternation with the  
standard display.  
9
 
Preparing the receiver for use  
Mounting the receiver feet  
To ensure that the receiver cannot slip on the surface on which it is placed,  
four self-adhesive soft rubber feet are supplied.  
̈ Ensure that the base of the receiver is clean and free from grease before  
mounting the rubber feet.  
̈ Fix the rubber feet to the base of the receiver by peeling of the safety  
paper and fitting them as shown in the digram on the left.  
Attention!  
Some furniture surfaces have been treated with varnish, polish or syn-  
thetics which might cause stains when they come into contact with other  
synthetics. Despite a thorough testing of the synthetics used by us, we  
cannot rule out the possibility of staining.  
Connecting the antennas  
The supplied telescopic antennas can be mounted quickly and easily and are  
suitable for all applications where – good reception conditions provided – a  
wireless transmission system is to be used without a large amount of  
installation work.  
̈ Connect the telescopic antennas to the BNC sockets ¹ and ƹ at the  
rear of the receiver.  
̈ Pull the telescopic antennas out and align the upwards in a V-shape.  
Use remote antennas (available as accessories) when the receiver position is  
not the best antenna position for optimum reception.  
ƹ
¹
Connecting the mains unit  
The receiver is powered via a mains unit.  
̈ Pass the cable through the cable grip .  
̈ Insert the DC connector on the mains cable into the DC socket º.  
º
10  
 
       
Connecting the amplifier/mixing console  
The receiver’s audio outputs are available as an XLR-3M socket ¾ and a  
¼” (6.3 mm) jack socket µ, allowing you to simultaneously connect two  
units (e.g. amplifier, mixing console). The adjusted audio output level is  
common for both sockets.  
̈ Connect the amplifier/mixing console to the XLR-3M socket ¾ or the  
¼” (6.3 mm) jack socket µ.  
For detailed information on balanced and unbalanced connection, please  
̈ Via the operating menu, adapt the level of the audio output (AF OUT) to  
the input of the amplifier or mixing console (see “Adjusting the audio  
output level” on page 21).  
¾
µ
Service interface  
The service interface ¸ is only required for servicing purposes.  
¸
19” rack adapter and antenna mount  
For mounting one or two receivers into a 19” rack, you require the GA 2 rack  
adapter (available as an accessory). The GA 2 rack adapter consists of:  
Ƽ
ƽ
y 2 rack mount “ears” ꢂ  
y 1 connecting bar Ƽ  
y 1 connecting plate ƽ  
y 2 covering plugs for antenna holes  
y 12 recessed head screws M 3x6  
y 2 recessed head screws M 6x10  
When mounting only one receiver into a rack, you can use the AM 2 antenna  
mount (available as an accessory) to mount the receiver’s antenna  
connections to the front of the GA 2 rack adapter. The AM 2 antenna mount  
consists of:  
ƿ
y 2 BNC extension cables (screw-in BNC socket ƿ to BNC connector  
)
y 2 plains washers  
y 2 nuts  
11  
 
     
To mount two receivers into a rack:  
̈ Place the two receivers side by side onto a flat  
surface, their bottom sides facing upwards.  
̈ Align the connecting plate ƽ over the holes in the  
bottom sides of the receivers.  
̈ Secure the connecting plate ƽ to the receivers  
using eight of the supplied recessed head screws  
(M 3x6).  
̈ Hook the two rack mount “ears” to the front  
panels of the receivers.  
̈ Secure the rack mount “ears” to the receivers using  
two of the supplied recessed head screws (M 3x6)  
respectively.  
ƽ
̈ Slide the receivers into the 19” rack.  
̈ Secure the rack mount “ears” to the rack.  
When mounting only one receiver into a rack, use the  
Ƽ
connecting bar Ƽ instead of the second receiver.  
̈ Hook the two rack mount “ears” to the front  
panel of the receiver.  
̈ Secure the rack mount “ears” to the receiver using  
two of the supplied recessed head screws (M 3x6)  
respectively.  
̈ Secure the connecting bar Ƽ to one of the rack  
mount “ears” using two of the supplied recessed  
head screws (M 6x10).  
̈ If you are not front mounting the antennas, insert  
the two covering plugs into the antenna holes of  
the connecting bar.  
̈ Slide the receiver into the 19” rack.  
̈ Secure the rack mount “ears” to the rack.  
To mount the receiver’s telescopic antennas to the  
front of the GA 2 rack adapter using the AM 2 antenna  
mount:  
Ƽ
ƿ
̈ Screw the two BNC sockets ƿ of the BNC extension  
cables to the connecting bar Ƽ using the supplied  
plain washers and nuts.  
̈ Connect the two BNC connectors  
to the BNC  
sockets ¹ and ƹ at the rear of the receiver.  
̈ Slide the receiver into a 19” rack.  
̈ Secure the rack mount “ears” to the rack.  
̈ Connect the two telescopic antennas to the two  
BNC sockets ƿ.  
̈ Pull the telescopic antennas out and align them  
upwards in a V-shape.  
12  
 
Using the receiver  
Switching the receiver on/off  
The receiver can only be switched off when the standard display is shown on  
the display panel. When in the operating menu, briefly pressing the ON  
button will cancel your entry (ESC function) and return you to the standard  
display with the last stored settings.  
̈ Press the ON button ² to switch the receiver on.  
̈ To switch the receiver off, press the ON button until “OFF” appears on the  
display.  
Connecting the headphones/adjusting the volume  
̈ To monitor the audio signal, connect headphones with a ¼” (6.3 mm) jack  
plug to the headphone output (PHONES) .  
Attention! High volume!  
Even short exposure to high volume levels will damage your hearing!  
Set the volume for the connected headphones to the minimum before  
putting the headphones on.  
³
·
̈ First, set the volume control to the lowest volume by turning it to the  
left as far as possible. Then gradually turn up the volume.  
Volume up? – NO!  
When people use headphones, they tend to choose a higher volume than  
with loudspeakers. Listening at high volume levels for long periods can  
lead to permanent hearing defects. Please protect your hearing,  
Sennheiser headphones have an excellent sound quality even at low  
volumes.  
The receiver has a lock mode that can be activated or deactivated via the  
operating menu (see “Activating/deactivating the lock mode” on page 24).  
The lock mode prevents that the receiver is accidentally programmed or  
switched off during operation.  
13  
 
       
The operating menu  
A special feature of the Sennheiser ew 500 G2 series is the similar, intuitive operation of transmitters and receivers.  
As a result, adjustments to the settings can be made quickly and “without looking” – even in stressful situations,  
for example on stage or during a live show or presentation.  
The buttons  
Buttons  
Mode  
To...  
ON  
Standard display  
Operating menu  
Setting mode  
Standard display  
Operating menu  
Setting mode  
Standard display  
Operating menu  
Setting mode  
switch the receiver on and off  
cancel the entry and return to the standard display  
cancel the entry and return to the standard display  
get into the operating menu  
SET  
get into the setting mode of the selected menu  
store the settings and return to the top menu level  
without function  
̆/̄  
change to the previous menu (̆) or change to the next menu (̄)  
adjust the setting of the selected menu:  
option (̆/̄)  
Overview of menus  
Display  
Bank  
Function of the menu  
Switching between channel banks  
Channel  
Tune  
Switching between the channels in a channel bank  
Setting a receiving frequency for the channel bank “U” (user bank)  
Scanning the channel banks for free channels  
Adjusting the audio output level  
Scan  
AF Out  
Squelch  
Soundcheck  
Display  
Name  
Adjusting the squelch threshold  
Doing the soundcheck  
Selecting the standard display  
Entering a name  
Reset  
Loading the factory-preset default settings  
Activating/deactivating the pilot tone evaluation  
Activating/deactivating the lock mode  
Changing the frequency response of the audio signal  
Adjusting the contrast of the graphic display  
Exiting the operating menu and returning to the standard display  
Pilot  
Lock  
Equalizer  
LCD Contr  
Exit  
14  
 
     
Working with the operating menu  
By way of example of the “Tune” menu, this section describes how to use the  
operating menu.  
After switching the receiver on, the standard display is shown on the display  
panel.  
Getting into the operating menu  
̈ Press the SET button to get from the standard display into the operating  
menu. The last selected menu and its current setting are displayed with a  
background.  
Selecting a menu  
̈ Press the ̆/̄ rocker button to select a menu.  
̈ Press the SET button to get into the setting mode of the selected menu.  
The name of the menu and its current setting are displayed.  
Adjusting a setting  
̈ Press the ̆/̄ rocker button to adjust the setting. The new setting  
becomes effective immediately.  
By briefly pressing the ̆/̄ rocker button, the display jumps either  
forwards or backwards to the next setting. In the “Channel”, “Tune” and  
Name” menu, the ̆/̄ rocker button features a “fast search” function.  
If you hold down a button, the display cycles continuously, allowing you  
to get fast and easily to your desired setting.  
Storing a setting  
̈ Press the SET button to store the setting. “Stored” appears on the display,  
indicating that the setting has been stored. The display then returns to  
the top menu level.  
Exiting the operating menu  
̈ Select the “Exit” menu to exit the operating menu and to return to the  
standard display.  
When in the operating menu, briefly pressing the ON button will cancel  
your entry (ESC function) and return you to the standard display with the  
last stored settings.  
15  
 
 
Operating menu of the receiver  
SET  
Exit  
SET  
Bank  
Bank  
3.01  
Menu  
Exit  
1.01  
786.300 MHz  
790.250 MHz  
B.CH  
Current channel bank  
B.CH  
Bank  
1
Channel 01  
Changing the channel bank  
̆ /  
̄
:
1...8, U (User Bank)  
SET: Stores the setting  
Stored  
SET  
Channel  
Channel  
Menu  
3.01  
3.08  
Bank  
3
790.250 MHz  
807.900 MHz  
B.CH  
B.CH  
Channel 01  
Tune  
Changing the channel  
786.400MHz  
̆ /  
̄:  
Channel 01...20  
Current channel and  
corresponding frequency  
SET: Stores the setting  
Stored  
SET  
Tune  
Tune  
Menu  
U.01  
U.01  
Channel 08  
786.300 MHz  
797.075 MHz  
B.CH  
Current frequency on the  
selected channel  
B.CH  
Tune  
Scan  
Setting the frequency for  
channel bank "U"  
807.900MHz  
̆ /  
̄
:
Receiving frequency in  
steps of 25 kHz  
SET: Stores the setting  
Stored  
SET  
Scan  
Menu  
Scan new  
Scan reset  
SET: Deletes the scan result  
and releases locked  
channels  
Channel list  
Scan new  
Scan reset  
Tune  
797.075MHz  
-6  
SET = Starts a new scan  
Scan  
AF Out  
SET  
Channel list = Last scan  
result, Scan new = Starts a  
new scan, Scan reset =  
Deletes the last scan result  
Scanning the channel banks  
for free channels  
Scan  
SET  
1.01  
786.300 MHz  
B.CH  
1
2
3
4
Bank  
Free  
SET  
20 20 18 12  
Scans all channel banks for  
free channels  
5
6
7
8
U
Bank  
1
2
3
4
Bank  
Free  
Bank  
Free  
16 20 15 11 20  
Free  
20 20 17 11  
̆ /  
̄
:
Selects a channel bank  
SET: Changes to the "Channel"  
5
6
7
8
U
12 20 02 03 20  
1
2
3
4
Bank  
Free  
Bank  
Free  
menu  
Number of free channels per  
20 20 17 11  
channel bank  
5
6
7
8
U
̆ / ̄: Selects a channel bank  
12 20 02 03 20  
SET: Changes to the "Channel"  
menu  
Number of free channels per  
channel bank  
̆ / ̄: Selects a channel bank  
SET  
SET  
SET: Changes to the "Channel"  
menu  
Channel  
1.03  
790.600 MHz  
B.CH  
Channel and corresponding  
frequency  
SET  
̆ /  
̄
:
Channel 01...20  
SET: Stores the setting  
SET  
S
tored
AF Out  
+18  
16  
 
 
Scan  
SET  
AF Out  
AF Out  
Menu  
Scan  
+18  
–24  
AF Out  
+18  
̆ /  
̄
:
+18 ...0... 24 dB  
Squelch High  
Setting the audio output  
level  
Current audio output level  
(in steps of 6 dB)  
SET: Stores the setting  
Stored  
SET  
Squelch  
Squelch  
Menu  
Low  
High  
AF Out  
–24  
Squelch Low  
Display  
̆ /  
̄
:
Low, Mid, High  
Current squelch threshold  
Setting the squelch threshold  
SET: Stores the setting  
Stored  
SET  
Soundcheck  
Soundcheck  
Menu  
Start  
Stop  
Squelch High  
Soundcheck  
Display  
Doing the soundcheck  
Main  
Soundcheck is started,  
current RF and AF levels are  
displayed  
̄
:
Terminates the soundcheck,  
result is displayed  
̆: Starts a new soundcheck  
SET: Returns you to the top  
menu level  
SET  
SET  
Display  
Display  
Menu  
Main  
Frequency  
Soundcheck  
Display Main  
Name  
Switching between the  
standard displays  
VOCAL  
̆ /  
̄:  
Main, Frequency,  
Current standard display  
Bank/Channel, Name, AF-  
Meter, Second RF  
Stored  
SET: Stores the setting  
Frequency  
Main  
Bank/Channel  
Second RF  
Name  
AF-Meter  
SET  
Name  
OCAL  
Name  
CAL  
Menu  
Display Frequency  
G
Name  
Reset  
Assigning the receiver a name  
VOCAL  
Current receiver name  
̆ /  
̄
:
Name (10 characters)  
Letters w/o pronounciation  
marks, numbers from 0...9,  
special characters, spaces  
SET: 9 x next character, then  
store  
Stored  
Reset  
17  
 
Name  
SET  
Reset  
Reset? No  
Reset  
Reset? Yes  
Menu  
Name  
Reset  
Pilot  
GUITAR  
On  
̆ /  
̄
:
No, Yes  
Security check  
Loading the factory-preset  
default settings  
"reset"= Yes:  
SET: Receiver loads factory-  
preset default settings (only  
pilot tone setting is kept),  
receiver is restarted, standard  
display appears  
"reset"= No:  
SET: Reset is cancelled  
SET  
Pilot  
Pilot  
Menu  
On  
Off  
Reset  
Pilot  
Lock  
On  
Off  
̆ /  
̄:  
On, Off  
Pilot tone evaluation  
activated or deactivated  
SET: Stores the setting  
Activating/deactivating the  
pilot tone evaluation  
STORED  
SET  
Lock  
Lock  
Menu  
Off  
On  
Pilot  
Off  
Off  
Lock  
Equalizer Flat  
Activating the lock mode  
̆ /  
̄:  
On, Off  
Lock mode activated or  
deactivated  
Lock mode = On:  
SET: Stores the setting,  
returns to standard display  
Lock mode = Off:  
SET: Stores the setting  
STORED  
SET  
Equalizer  
Equalizer  
Menu  
Lock  
Off  
Equalizer Flat  
LCD Contr IIIIII.....  
Flat  
High Boost  
̆ /  
̄:  
Flat , Low Cut, Low  
Current frequency response  
Cut/High Boost, High Boost  
Changing the frequency  
response  
SET: Stores the setting  
STORED  
Menu  
LCD Contrast  
LCD Contrast  
Equalizer High Boost  
LCD Contr IIIIII.....  
Exit  
IIIIII..........  
IIIIIIIIII......  
Current contrast setting  
̆ /  
̄:  
16 steps  
Adjusting the contrast of the  
graphic display  
SET: Stores the setting  
STORED  
SET  
Menu  
LCD Contr IIIIIIIIII.....  
Exit  
Bank  
1
Exiting the operating menu  
Bank  
1
18  
 
Adjustment tips for the operating menu  
Switching between channel banks  
Bank  
Via the “Bank” menu, you can switch between the receiver’s nine channel  
banks. The channel banks “1” to “8” have up to 20 switchable channels that  
are factory-preset to a receiving frequency (see “The channel bank system”  
on page 4). The channel bank “U” (user bank) has up to 20 switchable  
channels to store your selection out of 1440 receiving frequencies that are  
freely selectable within the preset frequency range.  
When switching from one channel bank to another, the channel with the  
lowest channel number is automatically displayed. If, during the last scan of  
this channel bank, an interfering frequency was detected on the channel with  
the lowest channel number, the receiver display panel automatically displays  
the next free channel.  
Switching between the channels in a channel bank  
Channel  
Via the “Channel” menu, you can switch between the different channels in a  
channel bank. When switching between the channels, please observe the  
following:  
y Always set the transmitter and the receiver of a transmission link to the  
same channel.  
y After scanning the channel banks (see “Scanning the channel banks for  
free channels” on page 19), only the free channels can be chosen on the  
receiver. Set the transmitter and the receiver to one of the free channels.  
Selecting the frequencies to be stored  
in the channel bank “U”  
Tune  
Via the “Tune” menu, you can select the frequencies to be stored in the  
channel bank “U” (user bank).  
When you have selected one of the channel banks “1” to “8” and then select  
the “Tune” menu, the receiver automatically switches to channel 01 of the  
channel bank “U”. In this case, “U.01” briefly appears on the display.  
̈ Use the ̆/̄ rocker button to select the desired receiving frequency.  
Receiving frequencies are tunable in 25-kHz steps within a switching  
bandwidth of 36 MHz max. For intermodulation-free frequencies, please  
refer to the enclosed frequency table.  
Scanning the channel banks for free channels  
Scan  
Before putting one or several ew 500 G2 transmission links into operation,  
you should scan the channel banks for free channels.  
19  
 
         
Displaying a list of all free channels  
Via the “Channel list“ menu, you can display the number of free channels for  
all channel banks.  
Scan  
Channel list  
Scan new  
Scan reset  
̈ Select the “Scan” menu.  
̈ Select “Channel list” to display the last scan result. The illustrated list is an  
example list and may look different in other frequency ranges. The  
number of free channels is displayed for all channel banks.  
1
2
3
4
Bank  
Free  
Bank  
Free  
20 20 17 11  
5
6
7
8
U
12 20 02 03 20  
̈ For further details, select a channel bank by using the ̆/̄ rocker button  
and then press the SET button. This gets you into the “Channel” menu  
where you can select a channel of this channel bank or display the  
frequency of a channel.  
Channel  
1.01  
B.CH  
786.300 MHz  
Starting the scan  
̈ Before starting the scan, switch all transmitters of your system off, since  
channels used by switched-on transmitters will not be displayed as “free  
channels”.  
̈ Select the “Scan” menu.  
Scan  
Channel list  
Scan new  
Scan reset  
̈ Select “Scan new” and confirm your selection by pressing the SET button.  
Note:  
1
2
3
4
Bank  
Free  
Bank  
Free  
The scanning process takes approx. 1 minute.  
20 20 17 11  
5
6
7
8
U
12 20 02 03 20  
After the scan is completed, the number of free channels is displayed for  
all channel banks. Channels that are used or subject to interference are  
locked and cannot be selected. The same result is displayed when  
selecting the “Channel list“ menu.  
̈ For further details, select a channel bank by using the ̆/̄ rocker button  
and then press the SET button. This gets you into the “Channel” menu  
where you can select a channel of this channel bank or display the  
frequency of a channel.  
Releasing locked channels  
̈ Select the “Scan” menu.  
Scan  
Channel list  
̈ Select “Scan reset” and confirm your selection by pressing the SET button.  
Scan new  
Scan reset  
The last scan result is deleted and all channels can now be selected again.  
1
2
3
4
Bank  
Free  
Bank  
Free  
20 20 18 12  
5
6
7
8
U
16 20 15 11 20  
Multi-channel operation  
Combined with ew 500 G2 transmitters, the receiver can form transmission  
links that can be used in multi-channel systems. For multi-channel operation,  
only use the free channels in a channel bank.  
Before putting the transmission links into operation, we recommend  
performing an auto scan.  
̈ Scan the receiver for free channels.  
20  
 
 
̈ Select a channel bank with a sufficient number of free channels.  
1
2
3
4
Bank  
Free  
Bank  
Free  
20 20 17 11  
̈ Set all transmitter/receiver pairs in you multi-channel system to the free  
5
6
7
8
U
channels in this channel bank.  
12 20 02 03 20  
Adjusting the audio output level  
AF Out  
Via the “AF OUT” menu, you can adjust the audio output level of the receiver.  
The level can be adjusted in eight steps. Adapt the level of the audio output  
(AF OUT) to the input of the connected unit. The following figures are a guide  
to the best settings:  
Line level input:  
0 to +18 dB  
–24 to –6 dB  
Microphone level input:  
Adjusting the squelch threshold  
Squelch  
The receiver is equipped with a squelch that can be adjusted via the  
Squelch” menu. The squelch eliminates annoying noise when the  
transmitter is switched off. It also suppresses sudden noise when there is no  
longer sufficient transmitter power received by the receiver.  
Note:  
Before adjusting the squelch threshold to a different setting, set the  
volume on a connected amplifier to the minimum.  
There are three possible squelch settings:  
y Low = low  
y Mid = middle  
y High = high  
Selecting the setting “Low” reduces the squelch threshold, selecting the  
setting “High” increases the squelch threshold. Adjust the squelch threshold  
– with the transmitter switched off – to the lowest possible setting that  
suppresses hissing noise.  
IMPORTANT!  
Notes:  
If the squelch threshold is adjusted too high, the transmission range will  
be reduced. Therefore, always adjust the squelch threshold to the lowest  
possible setting.  
When in the setting mode of the “Squelch” menu, pressing the ̄ button  
(DOWN) for more than three seconds will switch the squelch off. “Off”  
appears on the display. If no RF signal is being received, hissing noise will  
occur. This setting is for test purposes only.  
Doing the soundcheck  
Soundcheck  
By doing a soundcheck, you can check the reception area for field strength  
gaps (“dropouts”) which cannot be compensated for by the receiver’s  
diversity circuitry. You can do the soundcheck without the help of another  
person.  
̈ Switch the transmitter on.  
21  
 
     
̈ Select the “Soundcheck” menu. The soundcheck is started immediately.  
̈ With the transmitter, walk up and down the transmission area.  
̈ Press the ̄ button on the receiver to terminate the soundcheck and to  
display the result of the soundcheck. The level displays “RF” and “AF” will  
indicate the lowest RF and the highest AF level of the received  
transmitter.  
Optimize the RF level by repositioning the receiving antennas.  
The audio level should be as high as possible (max. 0 dB) without the level  
display for audio signal “AF” showing full deflection (see the section  
“Adjusting the sensitivity“ in the operating manual of the transmitter).  
If both receiving antennas are connected and aligned, the diversity  
displays I and II appear on the display panel.  
If no transmitter is being received, the “MUTE” display appears on the  
display panel.  
̈ To do another soundcheck (e.g. with an improved antenna arrangement,  
another transmitter position or a new transmitter sensitivity), press the  
̆ button.  
Selecting the standard display  
Display  
Via the “Display” menu, you can select the standard display:  
Selectable standard display  
“Main”  
Contents of the display  
(standard display)  
“Frequency”  
(display of the frequency)  
“Bank/Channel”  
(display of the channel bank and  
channel number)  
“Name”  
(display of the freely selectable  
name)  
“AF meter”  
(graphic display of the AF level)  
“Second RF”  
(display of the RF levels of the two  
diversity sections)  
22  
 
 
Entering a name  
Name  
Via the “Name” menu, you can enter a freely selectable name for the receiver.  
You can, for example, enter the name of the performer for whom the  
adjustments have been made.  
The name can be displayed on the standard display and can consist of up to  
ten characters such as:  
y letters (without pronounciation marks),  
y numbers from 0 to 9,  
y special characters e.g. () - . _ and spaces.  
To enter a name, proceed as follows:  
̈ Press the SET button to get into the setting mode of the “Name” menu.  
The first segment starts flashing on the display.  
̈ With the ̆/̄ buttons you can now select a character. By briefly pressing  
a button, the display jumps either forwards or backwards to the next  
character. If you hold down a button, the display starts cycling  
continuously.  
̈ Press the SET button to change to the next segment and select the next  
character.  
̈ Have you entered the name completely? Press the SET button to store  
your setting and to return to the top menu level.  
Loading the factory-preset default settings  
Reset  
Pilot  
Via the “Reset” menu, you can load the factory-preset default settings. Only  
the selected setting for the pilot tone remains unchanged. After the reset, the  
receiver is restarted and the standard display is shown on the display panel.  
Activating/deactivating the pilot tone evaluation  
Via the “Pilot” menu, you can activate or deactivate the pilot tone evaluation.  
The pilot tone supports the receiver’s squelch function (Squelch) and protects  
against interference due to RF signals from other units. The transmitter adds  
an inaudible signal, known as the pilot tone, to the transmitted signal. The  
receiver detects and evaluates the pilot tone, and is thus able to identify the  
signal of the matching transmitter and mute all others.  
Transmitters of the ew 500 series (first generation) do not transmit a pilot  
tone and the receivers of the ew 500 series (first generation) cannot  
evaluate the pilot tone. Nevertheless, you can combine the EM 500 G2  
receiver with a transmitter of the first generation. However, when combining  
units, please observe the following:  
y With an ew 500 G2 transmitter and the ew 500 G2 receiver:  
Activate the pilot tone function with both transmitter and receiver.  
y With an ew 500 transmitter and the ew 500 G2 receiver or vice versa:  
Deactivate the pilot tone function with the ew 500 G2 transmitter or receiver.  
23  
 
     
Activating/deactivating the lock mode  
Lock  
Via the “Lock” menu, you can activate or deactivate the lock mode.  
The lock mode prevents that the receiver is accidentally programmed or  
switched off during operation. The lock mode icon on the display indicates  
that the lock mode is activated.  
To deactivate the lock mode, first press the SET button and then press the ̆/̄  
buttons to select “Off”. If you confirm your selection by pressing the SET button,  
the buttons can be operated as usual.  
Using the equalizer  
Equalizer  
Via the “Equalizer” menu, you can change the treble and bass of the audio  
signal available at the audio output (AF OUT):  
Selectable setting  
Display  
“Flat”  
(treble and bass of the output signal  
remain unchanged)  
“High Boost”  
(boosting the treble)  
“Low Cut/High Boost”  
(cutting the bass and boosting the  
treble)  
“Low Cut“  
(cutting the bass)  
Adjusting the contrast of the graphic display  
LCD Contr  
Exit  
Via the “LCD Contr” menu, you can adjust the contrast of the graphic display  
in 16 steps.  
Exiting the operating menu  
Via the “Exit” menu, you can exit the operating menu and return to the  
standard display.  
24  
 
       
Troubleshooting  
Error checklist  
Problem  
Possible cause  
Possible solution  
No operation indication  
No mains connection  
Check the connections of the mains  
unit  
No RF signal  
Transmitter and receiver are not on Set transmitter and receiver to the  
the same channel  
same channel  
Transmitter is out of range  
Check the squelch threshold setting  
(see “Adjusting the squelch  
threshold” on page 21) or  
reduce the distance between  
transmitter and receiving antenna  
RF signal available,  
no audio signal,  
“MUTE” display appears on the  
display panel  
Transmitter is muted (“MUTE”)  
(see operating manual of the  
transmitter)  
Receiver’s squelch threshold is  
adjusted too high  
See “Adjusting the squelch  
threshold” on page 21  
Transmitter doesn’t transmit a  
pilot tone  
Switch the pilot tone transmission  
on the transmitter on or  
switch the pilot tone evaluation on  
Transmitter sensitivity is adjusted  
too low  
Adjust the transmitter sensitivity  
correctly  
Audio signal has a high level of  
background noise  
Receiver’s AF output level is  
adjusted too low  
See “Adjusting the audio output  
Transmitter sensitivity is adjusted  
too high  
Adjust the transmitter sensitivity  
Audio signal is distorted  
Receiver’s AF output level is  
adjusted too high  
See “Adjusting the audio output  
level” on page 21  
No access to a certain channel  
During scanning, an RF signal has  
been detected on this channel and free channels” on page 19  
the channel has been locked  
During scanning, a transmitter of  
your system operating on this  
channel has not been switched off  
See “Multi-channel operation” on  
page 20  
During the soundcheck, only one  
One of the antennas is not  
Check the antenna connections  
diversity display (I or II) appears on connected correctly  
the display panel  
If problems occur that are not listed in the above table or if the problems cannot be solved with the proposed  
solutions, please contact your local Sennheiser agent for assistance.  
25  
 
   
Recommendations and tips  
... for optimum reception  
y Transmission range depends to a large extent on location and can vary  
from about 10 m to about 150 m. There should be a “free line of sight”  
between transmitting and receiving antennas.  
y If, with the EM 500 G2 receiver, reception conditions are unfavourable, you  
should use two remote antennas which are connected via antenna cable.  
y To avoid overmodulating the receiver, observe a minimum distance of 5 m  
between transmitting and receiving antennas.  
y Observe a minimum distance of 50 cm between receiving antennas and  
metal objects (such as cross members or reinforced-concrete walls).  
... for multi-channel operation  
y For multi-channel operation, you can only use the channels in a channel  
bank. Each of the channel banks “1” to “8” accommodates up to 20  
factory-preset frequencies which are intermodulation-free. For alternative  
frequency combinations, please refer to the enclosed frequency table. The  
freely selectable frequencies can be selected via the “Tune” menu and can  
be stored in the channel bank “U”.  
y When using several transmitters simultaneously, interference can be  
avoided by maintaining a minimum distance of 20 cm between two  
transmitters.  
y Use special accessories for multi-channel applications (see “Accessories” on  
page 30).  
Care and maintenance  
Use a slightly damp cloth to clean the receiver from time to time.  
Note:  
Do not use any cleansing agents or solvents.  
26  
 
   
Additional information  
HDX noise reduction  
RF link  
Inherent noise  
of the RF link  
Transmitter  
Receiver  
Progress you can hear:  
The evolution wireless G2 series is equipped with HDX, the Sennheiser noise  
reduction system that reduces RF interference. It increases the signal-to-  
noise ratio in wireless audio transmission to more than 110 dB.  
HDX is a wideband compander system which compresses the audio signal in  
the transmitter in a 2:1 ratio (related to dB) to lift it above the inherent noise  
floor of the RF link. A 110 dB dynamic range signal is thus transmitted with  
an effective dynamic range of only 55 dB, which is above the 60 dB noise  
floor of the RF link. In the receiver the signal is expanded in an identical and  
opposite way in a 1:2 ratio to restore the original signal, at the same time  
reducing the RF noise to below the noise floor of the receiver.  
HDX has been specially developed for high quality radiomicrophone systems.  
Note:  
Only transmitters and receivers that are equipped with HDX can work cor-  
rectly with each other. If non HDX equipment was mixed with HDX, the  
dynamic range would be drastically reduced and the transmission would  
sound blunt and flat. HDX is permanently active and cannot be switched  
off.  
Wireless transmission systems  
With the ew 500 G2 series, Sennheiser puts an end to cable tangles and  
enables complete freedom of movement. The systems operate exclusively in  
the UHF band. UHF transmission is extremely reliable and is far less prone to  
interference than the overcrowded VHF band – harmonics from mains units,  
fluorescent tubes, refrigerators, computers, etc. are virtually eliminated. Also  
indoor propagation of UHF radio waves is better than VHF so that the RF  
power can be kept low – this is also an advantage when using multi-channel  
systems. Finally, UHF frequency ranges are being approved all over the world  
for radiomicrophone usage – in some countries licence-free.  
27  
 
     
Squelch  
Pilot tone squelch  
The ew 500 G2 transmitters adds a pilot tone to the audio signal. The receiver  
checks incoming audio signals to see if the pilot tone is present. In the  
absence of the pilot tone, the receiver’s audio output will remain muted, even  
if a strong RF signal is present.  
This prevents strong interfering signals from causing hissing noise in the  
receiver when the transmitters are switched off.  
In order to benefit from this feature, the pilot tone function must be activated  
on both the transmitter and the receiver. The receiver’s pilot tone function is  
factory-preset to “ON” (= activated).  
Field strength-dependent squelch  
Depending on the strength of the received RF signal, the receiver’s audio  
output is opened or muted. Via the “Squelch” menu of the receiver, the  
squelch threshold can be adjusted in three steps (Low, Mid, High).  
Diversity reception  
The receiver operates on the “true diversity” principle:  
A receiving antenna receives not only the electromagnetic waves which reach  
it by a direct path, but also the reflections of these waves which are created  
in the room by walls, windows, ceilings and fittings. When these waves are  
superimposed, destructive interference occurs, which can also be called “field  
strength gaps”. Repositioning the receiving antenna can bring a solution.  
With mobile transmitters, however (which all radiomicrophones are), the  
“field strength gap” will then occur with a different transmitter position.  
These “field strength gaps” can only be eliminated with true diversity  
receivers.  
In true diversity, instead of one antenna and one receiver there are now two  
antennas and two receiver sections. The antennas are spatially separated. By  
means of a comparison circuit, the receiver section with the strongest RF  
signal is always switched to the common AF output. The risk of the  
occurrence of “field strength gaps” in both antennas at the same time is  
virtually nonexistant.  
The receiver display panel shows the active diversity section (I or II) .  
Electronic  
switch-over of  
AF signal  
Control signal  
Control signal  
Receiver section I  
Receiver section II  
28  
 
   
Specifications  
RF characteristics  
Modulation  
wideband FM  
Frequency ranges  
Receiving frequencies  
518–554, 626–662, 740–776, 786–822, 830–866 MHz  
8 channel banks with up to 20 factory-preset channels each  
1 channel bank with up to 20 freely selectable channels  
(1440 frequencies, tunable in steps of 25 kHz)  
Switching bandwidth  
36 MHz  
Nominal/peak deviation  
Frequency stability  
24 kHz / 48 kHz  
15 ppm  
Receiver principle  
true diversity  
Sensitivity (with HDX, peak deviation)  
<2.5 μV at 52 dBArms S/N ratio  
Adjacent channel rejection  
Intermodulation attenuation  
Blocking  
70 dB  
70 dB  
75 dB  
Squelch  
4 steps:  
Off  
Low: 5 dBμV  
Mid: 15 dBμV  
High: 25 dBμV  
Pilot tone squelch  
Antenna inputs  
can be switched off  
2 BNC sockets  
AF characteristics  
Noise reduction system  
Sennheiser HDX  
EQ presets (switchable, effect the line and  
monitor outputs):  
Preset 1: “Flat“  
AF frequency response 40–18,000 Hz  
Preset 2: “Low Cut“  
Cut approx. -3 dB at 200 Hz  
Preset 3: “HiBoost“  
Boost approx. +6 dB at 10,000 Hz  
Preset 4: “Low Cut & Hi Boost“  
Cut approx. -3 dB at 200 Hz  
Boost approx.+6 dB at 10,000 Hz  
S/N ratio (at 1 mV and peak deviation)  
THD (at nominal deviation and 1 kHz)  
AF output voltage  
115 dB(A) (AF OUT)  
0.9 %  
¼’’ (6.3 mm) jack socket (unbalanced): +12 dBu  
XLR socket (balanced):  
(at peak deviation 1 kHzAF  
)
+18 dBu  
Overall unit  
Temperature range  
Power supply  
–10 °C to +55 °C  
10.5–16 V DC, nominal voltage 12 V DC  
Power consumption  
Dimensions [mm]  
Weight  
approx. 300 mA  
212 x 145 x 38  
approx. 1100 g  
29  
 
 
Connector assignment  
XLR-3F connector,  
balanced  
¼’’ (6.3 mm) stereo jack ¼’’ (6.3 mm) mono jack  
plug, unbalanced  
plug, unbalanced  
2
1
+
3
DC connector for  
power supply  
¼’’ (6.3 mm) stereo jack  
plug for headphone output  
Accessories  
AM 2 Antenna mount for mounting antennas to the front of the GA 2  
A 1031-U UHF antenna,  
passive, omni-directional, can be mounted onto a stand  
AB 2-A UHF antenna booster,  
10 dB gain powered via ASP 2/NT 1  
518–554 MHz  
626–662 MHz  
740–776 MHz  
786–822 MHz  
830–866 MHz  
1 m / 5 m / 10 m  
AB 2-B  
AB 2-C  
AB 2-D  
AB 2-E  
GZL 1019-A1 / 5 / 10 Antenna cable with BNC connectors  
ASP 2 Antenna splitter,  
2 x 1:4, passive, for connecting eight EM 500 G2  
to two A 1031-U/AB 2  
NT 1 Mains unit for ASP 2  
30  
 
   
Manufacturer declarations  
Warranty regulations  
The guarantee period for this Sennheiser product is 24 months from the date of  
purchase. Excluded are accessory items, rechargeable or disposable batteries that are  
delivered with the product; due to their characteristics these products have a shorter  
service life that is principally dependent on the individual frequency of use.  
The guarantee period starts from the date of original purchase. For this reason, we  
recommend that the sales receipt be retained as proof of purchase. Without this proof  
(which is checked by the responsible Sennheiser service partner) you will not be reim-  
bursed for any repairs that are carried out.  
Depending on our choice, guarantee service comprises, free of charge, the removal of  
material and manufacturing defects through repair or replacement of either indivi-  
dual parts or the entire device. Inappropriate usage (e.g. operating faults, mechanical  
damages, incorrect operating voltage), wear and tear, force majeure and defects  
which were known at the time of purchase are excluded from guarantee claims. The  
guarantee is void if the product is manipulated by non-authorised persons or repair  
stations.  
In the case of a claim under the terms of this guarantee, send the device, including  
acces-sories and sales receipt, to the responsible service partner. To minimise the risk  
of transport damage, we recommend that the original packaging is used. Your legal  
rights against the seller, resulting from the contract of sale, are not affected by this  
guarantee.  
The guarantee can be claimed in all countries outside the U.S. provided that no natio-  
nal law limits our terms of guarantee.  
CE Declaration  
of Conformity  
This equipment is in compliance with the essential requirements and other relevant  
provisions of Directives 1999/5/EC, 89/336/EC or 73/23/EC. The declaration is avai-  
Before putting the device into operation, please observe the respective country-spe-  
cific regulations!  
Batteries or rechargeable batteries  
The supplied batteries or rechargeable batteries can be recycled. Please  
dispose of them as special waste or return them to your specialist dealer. In  
order to protect the environment, only dispose of exhausted batteries.  
WEEE Declaration  
Your Sennheiser product was developed and manufactured with highquality  
materials and components which can be recycled and/or reused. This symbol  
indicates that electrical and electronic equipment must be disposed of sepa-  
rately from normal waste at the end of its operational lifetime.  
Please dispose of this product by bringing it to your local collection point or recycling  
centre for such equipment. This will help to protect the environment in which we all  
live.  
31  
 
         
Sennheiser electronic GmbH & Co. KG  
30900 Wedemark, Germany  
Phone +49 (5130) 600 0  
Fax +49 (5130) 600 300  
Printed in Germany  
Publ. 02/06  
090624/A2  
 

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