Hotpoint Washer Dryer WMD960P User Manual

Instructions for use  
WASHING MACHINE  
Contents  
GB  
Installation, 2-3-4-5  
Unpacking and levelling  
GB  
Connecting the electricity and water supplies  
The first wash cycle  
English, 1  
Technical data  
Description of the washing machine, 6-7  
Control panel  
Display  
Running a wash cycle, 8  
Wash cycles and functions, 9  
Table of wash cycles  
Wash functions  
Detergents and laundry, 10  
Detergent dispenser drawer  
Preparing the laundry  
WMD 960 P  
Special wash cycles  
Load balancing system  
Precautions and tips, 11  
General safety  
Disposal  
Opening the porthole door manually  
Care and maintenance, 12  
Cutting off the water or electricity supply  
Cleaning the washing machine  
Cleaning the detergent dispenser drawer  
Caring for the door and drum of your appliance  
Cleaning the pump  
Checking the water inlet hose  
Troubleshooting, 13  
Assistance, 14  
1
 
Connecting the drain hose  
Connect the drain  
the supply voltage is included within the values  
indicated on the Technical details table  
(see page 5);  
GB  
hose, without bending  
it, to a draining duct or  
a wall drain situated  
between 65 and 100 cm  
from the floor;  
the socket is compatible with the washing  
machine's plug. If this is not the case, replace  
the socket or the plug.  
65 - 100 cm  
Your appliance is now supplied with a 13 amp fused  
plug it can be plugged into a 13 amp socket for  
immediate use. Before using the appliance please  
read the instructions below.  
The drain hose may be  
connected to an under-  
sink trap. Before  
WARNING - THIS APPLIANCE MUST BE EARTHED.  
THE FOLLOWING OPERATIONS SHOULD BE CARRIED  
OUT BY A QUALIFIED ELECTRICIAN.  
connecting the drain  
hose from the machine  
ensure that any blanks  
or removable ends have  
been taken off the  
spigot.  
Replacing the fuse:  
When replacing a faulty fuse, a 13 amp ASTA  
approved fuse to BS 1362 should always be used,  
and the fuse cover re-fitted. If the fuse cover is  
lost, the plug must not be used until a replacement  
is obtained.  
Replacement fuse covers:  
If it is place over the  
edge of a basin or sink  
be sure the free end  
of the hose should not  
be underwater.  
If a replacement fuse cover is fitted, it must be of  
the correct colour as indicated by the coloured  
marking or the colour that is embossed in words on  
the base of the plug. Replacements can be obtained  
directly from your nearest Service Depot.  
Removing the plug:  
If your appliance has a non-rewireable moulded plug  
and you should wish to re-route the mains cable  
through partitions, units etc., please ensure that  
either:  
! We advise against the use of hose extensions; in  
case of absolute need, the extension must have  
the same diameter as the original hose and must  
not exceed 150 cm in length.  
the plug is replaced by a fused 13 ampere re-  
wearable plug bearing the BSI mark of approval.  
or:  
the mains cable is wired directly into a 13 amp cable  
outlet, controlled by a switch, (in compliance with  
BS 5733) which is accessible without moving the  
appliance.  
Ensure that if the drain hose is pushed into a  
standpipe, that the end does not go down more  
than 15cms (6 inches). If the hose is pushed down  
too far, this may cause the machine to self -  
syphon ie. continuously empty as it is filling.  
Disposing of the plug:  
Ensure that before disposing of the plug itself, you  
make the pins unusable so that it cannot be  
accidentally inserted into a socket.  
Electric connection  
Before plugging the appliance into the mains  
socket, make sure that:  
Instructions for connecting cable to an alternative  
plug:  
the socket is earthed and in compliance with  
the applicable law;  
Important: the wires in the mains lead are coloured  
in accordance with the following code:  
Green & Yellow E a r t h  
the socket is able to sustain the appliance's  
maximum power load indicated in the Technical  
details table (see page 5);  
B l u e  
B r o w n  
N e ut r a l  
L i v e  
3
 
As the colours of the wires in the lead may not  
correspond with the coloured markings identifyng  
the terminals in your plug, proceed as follows:  
Connect Green & Yellow wire to terminal marked E  
Warning! The company denies all liability if and  
when these norms are not respected.  
GB  
The first wash cycle  
or  
or coloured Green or Green & Yellow.  
Connect Brown wire to terminal marked L or  
coloured Red.  
Once the appliance has been installed, and before  
you use it for the first time, run a wash cycle with  
detergent and no laundry, setting the 90°C  
programme without a pre-wash cycle.  
Connect Blue wire to terminal marked N or coloured  
Black.  
If a 13 amp plug (BS 1363) is used it must be fitted  
with a  
13 amp fuse, either in the plug or adaptor or at the  
distribution board.  
If you are in any doubt the electrical supply to your  
machine, consult a qualified electrician before use.  
How to connect an alternative plug:  
The wires in this mains lead are coloured in  
accordance with the following code:  
B L U E  
B R O W N  
GREEN  
NEUTRAL (N)  
LIVE (L)  
EARTH (E)  
&
YELLOW  
Disposing of the appliance:  
When disposing of the appliance please remove the  
plug by cutting the mains cable as close as possible to  
the plug body and dispose of it as described above.  
GREEN &  
YELLOW  
13 ampere fuse  
BROWN  
CROSS-BAR  
CORD GRIP  
BLUE  
! The washing machine should not be installed in an  
outdoor environment, not even when the area is  
sheltered, because it may be very dangerous to  
leave it exposed to rain and thunderstorms.  
! When the washing machine is installed, the mains  
socket must be within easy reach.  
! Do not use extensions or multiple sockets.  
! The power supply cable must never be bent or  
dangerously compressed.  
! The power supply cable must only be replaced by  
an authorised serviceman.  
4
 
GB  
Technical data  
Model  
WMD 960 P  
width 59.5 cm  
height 85 cm  
depth 60 cm  
Dimensions  
Capacity  
from 1 to 8 kg  
Electrical  
please refer to the technical data plate  
fixed to the machine  
connections  
maximum pressure 1 MPa (10 bar)  
minimum pressure 0.05 MPa (0.5 bar)  
drum capacity 58 litres  
Water  
connections  
Spin speed  
up to 1600 rotations per minute  
Energy rated  
programmes  
according to  
regulation  
programme  
(1st press of the button);  
temperature 60°C;  
using a load of 8 kg.  
EN 60456  
This appliance conforms to the  
following EC Directives:  
- 89/336/EEC dated 03/05/89  
(Electromagnetic Compatibility) and  
subsequent modifications  
- 2002/96/EC  
- 2006/95/EC (Low Voltage)  
5
 
Description of the washing machine  
Control panel  
GB  
CHILD  
LOCK button  
SPIN SPEED  
button  
O N / O F F  
button  
DISPLAY  
S TA RT/  
PA U S E  
button with  
indicator light  
Detergent dispenser  
drawer  
MEMORY  
button  
F U N C T I O N  
buttons  
WASH  
CYCLE  
SELECTOR  
buttons  
DELAY  
START button  
T E M P E R AT U R E  
button  
Detergent dispenser drawer: used to dispense  
detergents and washing additives (see “Detergents  
and laundry”).  
TEMPERATURE button : press to decrease the  
temperature: the value will be shown on the display.  
CHILD LOCK button: to activate the control panel  
lock, press and hold the button for approximately 2  
seconds. When the symbol is illuminated, the  
control panel is locked. This means it is possible to  
prevent wash cycles from being modified  
accidentally, especially where there are children in  
the home. To deactivate the control panel lock,  
press and hold the button for approximately 2  
seconds.  
ON/OFF button : press this briefly to switch the  
machine on or off. The START/PAUSE indicator light,  
which flashes slowly in a green colour shows that  
the machine is switched on. To switch off the  
washing machine during the wash cycle, press and  
hold the button for approximately 2 seconds; if the  
button is pressed briefly or accidentally the  
machine will not switch off. If the machine is  
switched off during a wash cycle, this wash cycle  
will be cancelled.  
DELAY START button  
: press to set a delayed  
start time for the selected wash cycle. The delay  
time will be shown on the display.  
WASH CYCLE SELECTOR buttons: used to set  
the desired wash cycle (see "Table of wash cycles").  
START/PAUSE button with indicator light: when  
the green indicator light flashes slowly, press the  
button to start a wash cycle. Once the cycle has  
started the indicator light will remain lit in a fixed  
manner. To pause the wash cycle, press the button  
again; the indicator light will flash in an orange  
MEMORY button: press and hold the button to  
store a cycle with your own set of preferences in  
the memory of the machine. To recall a previously  
stored cycle, press the MEMORY button.  
FUNCTION buttons: press the button to select  
the desired function. The corresponding indicator  
light on the display will switch on.  
colour. If the symbol  
is not illuminated, the door  
may be opened. To start the wash cycle from the  
point at which it was interrupted, press the button  
again.  
SPIN button  
: press to reduce or completely  
exclude the spin cycle - the value is indicated on the  
display.  
6
 
Display  
GB  
A
B
D
E
C
F
The display is useful when programming the machine and provides a great deal of information.  
The two upper text strings A and B provide details of the wash cycle you have selected, the wash cycle phase  
in progress at any given time and all information relating to the progress status of the wash cycle.  
String C shows the time remaining until the end of the wash cycle in progress and, if a DELAYED START has  
been set, the time remaining until the start of the selected wash cycle.  
String D shows the maximum spin speed value (this depends on the selected wash cycle, or any modification  
you have made by pressing the spin speed button); if the wash cycle does not include a spin cycle, the string  
remains unused.  
String E shows the maximum temperature value which may be selected (this depends on the wash cycle, or  
any modification you have made by pressing the temperature button); if the temperature of the wash cycle  
cannot be modified, the string remains unused.  
Indicator lights F correspond to the functions and light up when the selected function is compatible with the  
set wash cycle.  
Door locked symbol  
If the symbol is lit, this indicates that the washing machine door is locked to prevent it from being opened  
accidentally. To prevent any damage from occurring, wait for the symbol to switch itself off before opening  
the appliance door.  
N.B.: if the DELAYED START function has been activated, the door cannot be opened; pause the machine by  
pressing the START/PAUSE button if you wish to open it.  
! The first time the machine is switched on, you will be asked to select the language and the display will  
automatically show the language selection menu.  
To select the desired language press the TEMPERATURE and SPIN buttons; to confirm the selection press the  
CHILD LOCK button.  
If you wish to select another language, press and hold the CONTROL PANEL LOCK + TEMPERATURE + SPIN  
buttons simultaneously for 5 seconds, then repeat the steps listed above.  
7
 
Running a wash cycle  
1. SWITCH THE MACHINE ON. Press the On/Off  
button ; the text HELLO will appear on the  
display and the START/PAUSE indicator light will  
flash slowly in a green colour.  
! If the selected function is not compatible with  
another function which has been selected  
previously, the indicator light corresponding to  
the first function selected will flash and only the  
second function will be activated; the indicator  
light corresponding to the enabled function will  
remain lit.  
GB  
2. LOAD THE LAUNDRY. Open the porthole door.  
Load the laundry, making sure you do not exceed  
the maximum load value indicated in the table of  
programmes on the following page.  
! The functions may affect the recommended load  
value and/or the duration of the cycle.  
3. MEASURE OUT THE DETERGENT. Open the  
detergent dispenser drawer and pour the  
detergent into the relevant compartments as  
described in "Detergents and laundry".  
7. START THE PROGRAMME. Press the START/  
PAUSE button. The corresponding indicator light  
will become green, remaining lit in a fixed manner,  
and the door will be locked (the DOOR LOCKED  
symbol will be on). During the wash cycle, the  
name of the phase in progress will appear on the  
display. To change a wash cycle while it is in  
progress, pause the washing machine using the  
START/PAUSE button (the START/PAUSE indicator  
light will flash slowly in an orange colour); then  
select the desired cycle and press the START/  
PAUSE button again.  
4. CLOSE THE DOOR.  
5. SELECT THE WASH CYCLE. Press one of the  
WASH CYCLE SELECTOR buttons to select the  
required wash cycle; the name of the wash cycle  
will appear on the display. A temperature and spin  
speed is set for each wash cycle; these may be  
adjusted. The duration of the cycle will appear on  
the display.  
To open the door while a cycle is in progress,  
press the START/PAUSE button; if the DOOR  
6. CUSTOMISE THE WASH CYCLE. Use the  
relevant buttons:  
LOCKED  
symbol is switched off the door may  
be opened. Press the START/PAUSE button again  
to restart the wash cycle from the point at  
which it was interrupted.  
Modifying the temperature and/or  
spin speed. The machine automatically selects  
the maximum temperature and spin speed set  
for the selected wash cycle; these values cannot  
therefore be increased. The temperature can be  
8. THE END OF THE WASH CYCLE. This will be  
indicated by the text "END OF CYCLE" on the  
display; when the DOOR LOCKED  
symbol  
decreased by pressing the  
button, until the  
switches off the door may be opened. Open the  
door, unload the laundry and switch off the  
machine.  
cold wash "OFF" setting is reached. The spin  
speed may be progressively reduced by pressing  
the  
button, until it is completely excluded (the  
"OFF" setting). If these buttons are pressed  
again, the maximum values are restored.  
! If you wish to cancel a cycle which has already  
button. The cycle will  
begun, press and hold the  
be stopped and the machine will switch off.  
Setting a delayed start.  
To set a delayed start for the selected  
programme, press the corresponding button  
repeatedly until the required delay period has  
been reached. When this option is enabled, the  
symbol lights up on the display. To remove the  
delayed start function press the button until the  
text "OFF" appears on the display.  
Modifying the cycle settings.  
Press the button to enable the function; the  
indicator light corresponding to the button will  
switch on.  
Press the button again to disable the function;  
the indicator light will switch off.  
! If the selected function is not compatible with  
the programmed wash cycle, the indicator light  
will flash and the function will not be activated.  
8
 
Wash cycles and functions  
Table of wash cycles  
GB  
Max. Max.  
load (kg) load (kg)  
Detergents  
Max. Max.  
Cycle  
duration  
Description of the wash cycle  
temp. speed  
(°C) (rpm)  
Fabric  
softener  
Wash  
Normal Mini load  
Everyday wash cycles (Daily)  
Cottons (*) (1st press of the button): extremely soiled whites.  
l
l
l
l
l
l
l
l
l
l
l
l
l
l
90°  
60°  
40°  
50°  
40°  
30°  
60°  
1600  
1600  
1600  
800  
8
8
4
4
Cottons (2nd press of the button): heavily soiled whites and resistant colours.  
Cottons (3rd press of the button): heavily soiled whites and delicate colours.  
Synthetics (1st press of the button): heavily soiled resistant colours.  
Synthetics (2nd press of the button): lightly soiled resistant colours.  
Synthetics (3nd press of the button): lightly soiled resistant colours.  
Bed & Bath: washes bathroom laundry and bedlinen.  
8
4
3,5  
3,5  
3,5  
8
1,5  
1,5  
1,5  
4
800  
800  
1600  
Fastwash 60' (1st press of the button): to refresh lightly soiled garments quickly  
(not suitable for wool, silk and clothes which require washing by hand).  
Fastwash 30' (2nd press of the button): to refresh lightly soiled garments quickly  
(not suitable for wool, silk and clothes which require washing by hand).  
Special cycles / Memory  
l
l
l
l
60°  
30°  
800  
800  
3,5  
3
1,5  
-
Memory: allows for any wash cycle to be stored.  
Wool: for wool, cashmere, etc.  
M
l
l
l
l
40°  
30°  
600  
0
2
2
1
1
Silk/Curtains: for garments in silk and viscose, lingerie.  
Partial wash cycles  
Fast Spin cottons (1st press of the button)  
Slow spin delicates (2nd press of the button)  
Rinse cottons (1st press of the button)  
Pump out (2nd press of the button)  
-
-
-
-
1600  
800  
1600  
0
-
-
-
-
-
-
8
3,5  
8
-
-
l
-
4
-
8
For allTestInstitutes:  
*TestwashcycleincompliancewithregulationEN60456:setwashcyclewithatemperatureof60°C.  
Wash functions  
Super Wash  
Because a greater quantity of water is used in the  
initial phase of the cycle, and because of the  
increased cycle duration, this function offers a  
high-performance wash.  
Mini Load  
This function is recommended for when the load of  
laundry is equal to half, or less than half, of the  
maximum recommended load (see Table of wash  
cycles).  
! It cannot be used in conjunction with the  
“Fastwash 30’”,  
and “Pump out” programmes.  
! It cannot be used with the  
wash cycles”.  
,
,
and “Partial  
Timer Saver  
Reduces the duration of the wash cycle.  
Reduced Creases  
By selecting this function, the wash and spin cycles  
will be modified in order to reduce the formation of  
creases. At the end of the cycle the washing machine  
will perform slow rotations of the drum; the “Reduced  
creases” and START/PAUSE indicator lights will flash  
(orange) and the text "END OF CYCLE" will appear on  
the display. To end the cycle, press the START/PAUSE  
button or the “Reduced creases” button.  
! It cannot be used with the  
wash cycles”.  
,
,
and “Partial  
Eco Wash  
The Eco Wash function saves energy by not heating  
the water used to wash your laundry – an advantage  
both to the environment and to your energy bill.  
Instead, intensified wash action and water  
optimisation ensure great wash results in the same  
average time of a standard cycle.  
For the Silk/Curtains cycle, the machine will end the  
cycle while the laundry is soaking; the “Reduced  
creases” and START/PAUSE indicator lights will flash  
(orange) and the text "RINSE HOLD" will appear on the  
display. To drain the water so that the laundry may be  
removed, press the START/PAUSE button or the  
“Reduced creases” button.  
For the best washing results we recommend the  
usage of a liquid detergent.  
! It cannot be used with the  
wash cycles”.  
,
,
and “Partial  
! It may not be used with the , “Fastwash 30’”,  
and “Pump out” programmes.  
9
 
Detergents and laundry  
Detergent dispenser drawer  
Special wash cycles  
GB  
Good washing results also depend on the correct  
dose of detergent: adding too much detergent will  
not necessarily result in a more efficient wash, and  
may in fact cause a build up on the inside of your  
appliance and contribute to environmental pollution.  
Fastwash 30’: this wash cycle was designed to  
wash lightly soiled garments quickly: it lasts just 30  
minutes and therefore saves both energy and time.  
By selecting this wash cycle ( at 30°C), it is  
possible to wash different fabrics together (except  
for wool and silk items), with a maximum load of 3 kg.  
! Do not use hand washing detergents because  
these create too much foam.  
Silk: use special wash cycle  
to wash all silk  
garments. We recommend the use of special  
detergent which has been designed to wash delicate  
clothes.  
Open the detergent  
dispenser drawer and  
pour in the detergent or  
washing additive, as  
follows.  
Curtains: fold curtains and place them in a pillow  
case or mesh bag. Use wash cycle  
.
Wool: Hotpoint is the only washing machine  
manufacturer to have been awarded the  
*
1
prestigious Woolmark Platinum Care endorsement  
(M.0508) by the Woolmark Company, which means  
that all woollen garments may be washed in the  
washing machine, even those which state “hand  
2
wash only”  
on the label. Wash cycle  
therefore  
offers complete peace of mind when washing  
woollen garments in the washing machine (max. load  
2 kg) and guarantees optimal performance.  
! Do not pour detergent into the middle compartment (*).  
Detergent should only be poured into the compartment 1.  
compartment 1: Detergent for the wash  
cycle (powder or liquid)  
Load balancing system  
For best results liquid detergent should be poured  
in the dispenser immediately before the start of  
the programme.  
Before every spin cycle, to avoid excessive vibra-  
tions and to distribute the load in a uniform man-  
ner, the drum rotates continuously at a speed  
which is slightly greater than the washing rotation  
speed. If, after several attempts, the load is not  
balanced correctly, the machine spins at a reduced  
spin speed. If the load is excessively unbalanced,  
the washing machine performs the distribution  
process instead of spinning. To encourage improved  
load distribution and balance, we recommend small  
and large garments are mixed in the load.  
compartment 2: Additives (fabric softeners, etc.)  
The fabric softener should not overflow the grid.  
Preparing the laundry  
Divide the laundry according to:  
- the type of fabric/the symbol on the label  
- the colours: separate coloured garments from  
whites.  
Empty all garment pockets and check the buttons.  
Do not exceed the listed values, which refer to the  
weight of the laundry when dry:  
Durable fabrics: max. 8 kg  
Synthetic fabrics: max. 3,5 kg  
Delicate fabrics: max. 2 kg  
Wool: max. 2kg  
Silk: max. 2 kg  
How much does your laundry weigh?  
1 sheet 400-500 g  
1 pillow case 150-200 g  
1 tablecloth 400-500 g  
1 bathrobe 900-1200 g  
1 towel 150-250 g  
10  
 
Precautions and tips  
! This washing machine was designed and  
constructed in accordance with international  
safety regulations. The following information is  
provided for safety reasons and must therefore be  
read carefully.  
Opening the porthole door manually  
GB  
In the event that it is not possible to open the  
porthole door due to a powercut, and if you wish to  
remove the laundry, proceed as follows:  
1. remove the plug from  
the electrical socket.  
2. make sure the water  
level inside the machine is  
General safety  
This appliance was designed for domestic use only.  
The washing machine must only be used by adults, in  
accordance with the instructions provided in this manual.  
lower than the door  
opening; if it is not,  
Do not touch the machine when barefoot or with  
wet or damp hands or feet.  
remove excess water  
using the drain hose,  
collecting it in a bucket as  
indicated in the figure.  
Do not pull on the power supply cable when  
unplugging the appliance from the electricity  
socket. Hold the plug and pull.  
Do not open the detergent dispenser drawer  
while the machine is in operation.  
3. using a screwdriver,  
remove the cover panel on  
the lower front part of  
the washing machine (see  
figure).  
Do not touch the drained water as it may reach  
extremely high temperatures.  
Never force the porthole door. This could damage  
the safety lock mechanism designed to prevent  
accidental opening.  
If the appliance breaks down, do not under any  
circumstances access the internal mechanisms  
in an attempt to repair it yourself.  
Always keep children well away from the appliance  
while it is operating.  
The door can become quite hot during the wash cycle.  
If the appliance has to be moved, work in a group  
of two or three people and handle it with the  
utmost care. Never try to do this alone, because  
the appliance is very heavy.  
Before loading laundry into the washing machine,  
make sure the drum is empty.  
Disposal  
Disposing of the packaging materials: observe local  
regulations so that the packaging may be re-used.  
The European Directive 2002/96/EC on Waste  
Electrical and Electronic Equipment, requires  
that old household electrical appliances must not  
be disposed of in the normal unsorted municipal  
waste stream. Old appliances must be collected  
separately in order to optimise the recovery and  
recycling of the materials they contain and reduce  
the impact on human health and the environment.  
The crossed out "wheeled bin" symbol on the  
product reminds you of your obligation, that when  
you dispose of the appliance it must be separately  
collected.  
4. pull outwards using the tab as indicated in the  
figure, until the plastic tie-rod is freed from its  
stop position; pull downwards and open the door at  
the same time.  
5. reposition the panel, making sure the hooks are  
securely in place before you push it onto the  
appliance.  
Consumers should contact their local authority or  
retailer for information concerning the correct  
disposal of their old appliance.  
11  
 
Care and maintenance  
Cutting off the water and  
electricity supplies  
GB  
Turn off the water tap after every wash cycle.  
This will limit wear on the hydraulic system  
inside the washing machine and help to prevent  
leaks.  
Unplug the washing machine when cleaning it and  
during all maintenance work.  
Cleaning the washing machine  
The outer parts and rubber components of the  
appliance can be cleaned using a soft cloth soaked  
in lukewarm soapy water. Do not use solvents or  
abrasives.  
Cleaning the detergent dispenser  
drawer  
Remove the dispenser  
1
by raising it and pulling it  
out (see figure).  
Wash it under running  
water; this operation  
should be repeated  
frequently.  
2
Caring for the door and drum of  
your appliance  
Always leave the porthole door ajar in order to  
prevent unpleasant odours from forming.  
Cleaning the pump  
The washing machine is fitted with a self-cleaning  
pump which does not require any maintenance.  
Checking the water inlet hose  
Check the inlet hose at least once a year. If there  
are any cracks, it should be replaced immediately:  
during the wash cycles, water pressure is very  
strong and a cracked hose could easily split open.  
! Never use second-hand hoses.  
12  
 
Troubleshooting  
Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see  
“Assistance”), make sure that the problem cannot be not solved easily using the following list.  
GB  
Problem:  
Possible causes / Solutions:  
The washing machine does not  
switch on.  
The appliance is not plugged into the socket fully, or is not making contact.  
There is no power in the house.  
The wash cycle does not start.  
The washing machine door is not closed properly.  
The ON/OFF button has not been pressed.  
The START/PAUSE button has not been pressed.  
The water tap has not been opened.  
A delayed start has been set (see “Running a wash cycle”).  
The washing machine does not  
take in water (the text "NO  
WATER, CHECK SUPPLY"  
The water inlet hose is not connected to the tap.  
The hose is bent.  
The water tap has not been opened.  
There is no water supply in the house.  
The pressure is too low.  
appears on the display).  
The START/PAUSE button has not been pressed.  
The washing machine  
continuously takes in and  
drains water.  
The drain hose is not fitted at a height between 65 and 100 cm from  
the floor (see “Installation”).  
The free end of the hose is under water (see “Installation”).  
The wall drainage system is not fitted with a breather pipe.  
If the problem persists even after these checks, turn off the water  
tap, switch the appliance off and contact the Assistance Service. If  
the dwelling is on one of the upper floors of a building, there may be  
problems relating to water drainage, causing the washing machine to  
fill with water and drain continuously. Special anti-draining valves are  
available in shops and help to avoid this inconvenience.  
The washing machine does not  
drain or spin.  
The wash cycle does not include draining: some wash cycles require the  
drain phase to be started manually (see “Wash cycles and functions”).  
The “Reduced creases” function has been activated: To complete the wash  
cycle, press the START/PAUSE button (see “Wash cycles and functions”).  
The drain hose is bent (see “Installation”).  
The drainage duct is clogged.  
The washing machine vibrates a The drum was not unlocked correctly during installation (see “Installation”).  
lot during the spin cycle.  
The washing machine is not level (see “Installation”).  
The washing machine is trapped between cabinets and walls (see “Installation”).  
The washing machine leaks.  
The water inlet hose is not screwed on properly (see “Installation”).  
The detergent dispenser drawer is blocked (for cleaning instructions, see  
“Care and maintenance”).  
The drain hose is not fixed properly (see “Installation”).  
The machine is locked and the  
display flashes, indicating an  
error code (e.g. F-01, F-..).  
Switch off the machine and unplug it, wait for approximately 1  
minute and then switch it back on again.  
If the problem persists, contact the Technical Assistance Service.  
There is too much foam.  
The detergent is not suitable for machine washing (it should display the  
text “for washing machines” or “hand and machine wash”, or the like).  
Too much detergent was used.  
13  
 
Assistance  
Guarantee  
12 Months Parts and Labour Guarantee  
GB  
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of  
breakdown repairs for twelve months from the date of purchase.  
This gives you the reassurance that if, within that time, your appliance is proven to be defective  
because of either workmanship or materials, we will, at our discretion, either repair or replace the  
appliance at no cost to you.  
This guarantee is subject to the following conditions:  
-
The appliance has been installed and operated correctly and in accordance with our  
operating and maintenance instructions.  
-
-
-
The appliance is used only on the electricity or gas supply printed on the rating plate.  
The appliance has been used for normal domestic purposes only.  
The appliance has not been altered, serviced, maintained, dismantled, or otherwise  
interfered with by any person not authorised by us.  
-
-
-
Any repair work must be undertaken by us or our appointed agent.  
Any parts removed during repair work or any appliance that is replaced become our property.  
The appliance is used in the United Kingdom or Republic of Ireland.  
The guarantee does not cover:  
-
Damage resulting from transportation, improper use, neglect or interference or as a result  
of improper installation.  
-
-
Replacement of any consumable item or accessory . These include but are not limited to: plugs,  
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.  
Replacement of any removable parts made of glass or plastic.  
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL  
OR NON-DOMESTIC PREMISES.  
5 Year Parts Guarantee  
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on  
you registering your appliance with us and the parts being fitted by one of our authorised engineers.  
There will be a charge for our engineer's time. To activate the extra parts warranty on your  
appliance, simply call our registration line on 0870 6092094 (ROI 01 230 0800).  
Extended Guarantees  
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense  
of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on  
08709 088 088 (ROI 01 230 0233).  
Free Helpdesk Service  
We have a dedicated team who can provide free advice and assistance with your appliance if you  
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint  
Service Hotline on 08709 066 066 (ROI 0818 313 413) for telephone assistance, or, where  
necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will  
replace your machine or, if you prefer, give you your money back.  
14  
 
After Sales Service  
No one is better placed to care for your Hotpoint appliance during the course of its  
working life than us - the manufacturer.  
GB  
Essential Contact Information  
Hotpoint Service  
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and  
1100 fully qualified engineers on call to ensure you receive fast, reliable, local service.  
UK: 08709 066 066  
Republic of Ireland: 0818 313 413  
Please note: Our advisors will require the following information:  
Model number:  
Serial number:  
Parts and Accessories  
We supply a full range of genuine replacement parts as well as accessory products that protect and  
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.  
UK: 08709 077 077  
Republic of Ireland: 0818 313 413  
Appliance Registration  
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts  
guarantee you must register your appliance with us.  
UK: 0870 6092094  
Republic of Ireland: 01 230 0800  
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB  
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17  
Recycling & Disposal Information  
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right  
to use quality, recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children,  
remove the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts  
separately to ensure that the appliance can no longer be plugged into a mains socket, and the door  
cannot be locked shut.  
15  
 
195068512.00  
-
01/2008  
Xerox Business Services  
GB  
16  
 

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